You should expect a reply within 1 business day.įor fastest service, please be sure to include you serial number in your question. Go Almost yours: 2 weeks, on us 100+ live channels are waiting. If you need additional assistance, or if the above solutions did not solve your problem, please contact us by clicking on the "Ask a Question" tab above. 245 Share 85K views 3 years ago Fellowes Shredder Opened the shredder but assembled incorrectly. As with the mechanical sensor, paper must be inserted in the very center for the shredder to detect paper. These are the photo sensors that sense if paper is being inserted into the shredder. These sensors are also located in the very center of the mouth of the shredder, and look like small glass beads or marbles. This should release the debris and/or oil build-up and allow the sensor to retract freely when paper is inserted.Īll other shredders will have an electronic sensor. If there is nothing visible by the mechanical sensor, make sure the unit is unplugged, take a credit card and push up and down on the sensor for about 5 seconds. If there is, turn the unit off and use a needle nosed pliers, tweezers or toothpick to try to remove small amounts of debris from below this mechanical sensor. If that doesn't seem to be the problem, you may want to check to be sure that no paper is stuck underneath this sensor. On-off switch - optional if your DPDT switch has an off position Insulator for some connections - heat shrink, electrical tape, marettes. When shredding small documents, such as checks or receipts, be sure that you are inserting the paper directly over this sensor. On small shredders, the sensor is normally a mechanical sensor, which looks like a plastic bar or lever in the very center of the mouth of the shredder (where you normally insert the paper). This likely has to do with the auto run sensor of your shredder not being engaged correctly. The shredder will not function unless the head unit is properly mounted as pictured. On the back center edge of the shredder head, next to the power cord, is a curved flap-like shape that MUST FIT OVER THE OUTSIDEmatching ridge of the wastebasket. If not, pull the paper out carefully to clear the jam.Why does my paper shredder operate in reverse only? the shredder from working when the head unit is lifted, removed, or accidentally knocked over. Switching the shredder to reverse, then forward repeatedly, allowing the shredder to run for a few seconds each time, may clear the jam. If the shredder stops working while shredding, it may need 30 to 60 minutes to cool down it may possibly start working again on its own once it has cooled down enough. 2 people found this helpful Helpful Report abuse KathrynKathyKate Compact powerhouse. Simply unplugging the shredder, lifting any safety flap and wiping the sensors clean solves this problem. Suggestion: the main power cord should have been soldered directly to the main control board to completely eliminate the problem. If a Fellowes shredder runs continuously, it probably means that one or both of electronic sensors in the paper entry slot are covered with dust or debris. Reset the machine by switching it to reverse for two seconds and then back to auto. With a larger shredder, failure to come on may indicate a paper jam, or it may indicate a need for the machine to be reset. If the shredder head isn’t seated correctly, a safety interlock switch may have been tripped. If a small Fellowes personal shredder does not come on and the red light on the machine is lit, it is possible that the wastebasket needs emptying. If the shredder stops working while shredding, it may need 30 to 60 minutes to cool down it may possibly start working again on its own once it has cooled down enough.
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